fbpx

23 October 2019

Click Cautiously or Cop a Counterfeit

The Federal Chamber of Automotive Industries is urging Australians to click cautiously following the release of research showing up to 60 per cent of online search results connect consumers with retailers selling counterfeits. 

A quarter of search engine queries in automotive parts and four other sectors returned potentially harmful sites in the first three results, according to research by intellectual property protection firm Incopro. 

Almost two in three websites returned in search engine results for researched sectors, including automotive parts, were for sites offering counterfeit products or products that infringe intellectual property. 

FCAI Chief Executive Tony Weber said counterfeit car parts endangered everyone. 

“The advice of the industry is that customers should only trust vehicle parts acquired through the authorised dealer network. 

“Through our Genuine is Best initiative we have seen counterfeit brake pads, wheels, steering parts, oil filters, air filters, spark plugs and bonnets. They fail, they shatter, they catch fire or they snap in half. 

“They put road users in harm’s way. 

“We aren’t talking about clothing or handbags here. Counterfeit automotive parts directly endanger lives,” he said. 

“People are trusting of search engine results. They click what is returned on the first page. 

“That trust comes with an obligation for search engine operators. If any business is made aware the products on display may be dangerous, they should remove them. Failing to do this could cost lives.” said Mr Weber. 

The automotive industry has previously worked with online trading platforms to remove listings and ban sellers of the illegal counterfeits from their sites. 

In September, the discovery of counterfeit spark plugs capable of causing massive engine damage were added the list of fakes encountered by FCAI initiative Genuine is Best. Other dangerous fakes include counterfeit oil filters that do not filter oil, wheels that shatter in low speed pothole impacts, brake components containing asbestos and in one case, brake pads made of compressed grass clippings. 

Genuine is Best offers a reporting hub for drivers, mechanics and any consumer who believes they may have been sold a dodgy vehicle part. Reports can be made at https://genuineisbest.com.au/suspicious-part-report/. All reports are taken seriously and followed up by both the relevant vehicle maker and the Department of Home Affairs. 

1. https://www.incoproip.com/reports/how-and-why-search-engines-must-take-responsibility-for-tackling-counterfeiters 

2.https://www.accc.gov.au/system/files/ACCC%20Digital%20Platforms%20Inquiry%20-%20Preliminary%20Report.pdf 

Genuine Articles

Your car, your choice?
What are genuine parts? Why use genuine parts? How to keep your car genuine Australians want a say in how their vehicles are repaired,
Easter Car Safety Check
Easter weather might be the hardest to predict of the year. Torrential downpour? Crisp sunshine? Both? What’s certain for drivers striking out this Easter
68% of car buyers would pay more for a car repaired with genuine parts
What are genuine parts? Why use genuine parts? How to keep your car genuine Nearly seven in every 10 Australian car buyers, looking to
83% of car buyers would prefer to buy genuine part repaired vehicles
What are genuine parts? Why use genuine parts? How to keep your car genuine 83 per cent of Australians looking to buy a car
81% of car buyers agree: Genuine vehicles a better investment
What are genuine parts? Why use genuine parts? How to keep your car genuine More than eight in every ten people planning to buy
87% of car buyers agree genuine parts maintain car value
What are genuine parts? Why use genuine parts? How to keep your car genuine Nearly nine out of every 10 people planning to buy
Australians Will Pay More for Genuine Vehicles
What are genuine parts? Why use genuine parts? How to keep your car genuine Genuine parts and accessories will protect your investment in your
Drivers Sold Cars with Counterfeit Airbags
In a disturbing story coming out of Philadelphia in the USA, a man has been arrested for importing and installing counterfeit airbags and reselling
Scroll to Top

Subscribe to get
our latest updates

We use cookies

We want to be Genuine with you. We use cookies to personalise content and ads, provide social media features and to analyse traffic. We will never share your personal information, but we may share data about your use of the site with our social media, advertising and analytics partners. (View Terms & Conditions)